Wednesday, July 28, 2010

7 Social Media Marketing Lessons Learned from Hypnosis. By Dan Zarrella

Another great piece by the Social Media Scientist. Over to you Dan.

For over a hundred years people from charlatans to respected academics have been studying the power and uses of hypnosis. Two forms have emerged recently as the most well-researched and effective: clinical hypno-therapy and stage hypnosis, in fact there are many therapists who dabble in entertaining stage hypnosis. As social media marketers, there are many lessons we can learn from the field of trance and suggestion, below are 7 of my favorite.

1. Suggestibility

Suggestibility is a measure of how inclined a person is to act on the suggestions of other people. Research has shown that there is a correlation between how suggestible a person is and how hypnotiseable a person is.

Stage hypnotists spend a lot of effort on identifying the most suggestible people in their audience to bring up on stage. They’ve developed a wide range of quick tests to highlight those people who will demonstrate their abilities to the rest of the crowd, making them more suggestible as well. Clinical practitioners also have tests and scales of suggestibility and hypnotizeability.

In social media it is somewhat difficult to administer traditional stage or clinical tests, but once we understand that people who comply with initial, small requests are likely to engage in later, larger requests we can begin to identify the most suggestible of our audience. Simply asking people to joining mailing lists, ReTweet links, or supply comments are rudimentary forms of suggestibility tests.

2. Social Requests

Experiments conducted on highly suggestible people in 1998 showed that subjects who were given non-hypnotic social requests to send a series of postcards to the experimenters did so more often than those who were given hypnotic suggestions. While the social request subjects said their actions felt more “planned and effort-ful” and less “compulsive,” this seems to indicate that simple social requests can be just as powerful with subjective people as full-on hypnosis.

As marketers we should remember this research when we are constructing our calls-to-action. We can achieve the same levels of compliance as professional hypnotists with well formed social requests, especially when accompanied by the other lessons in this post.

3. Expectancy Manipulation

Clinical studies, including ones done by University of Connecticut researcher Irving Kirsch have shown that by creating the expectations of suggestibility, subjects can be made more suggestible than they’d otherwise be. Experiments were done in which subjects were given baseline suggestibility tests, then shown “evidence” that they were highly suggestible. When the subjects retook the tests, they registered as far more suggestible than they were before. Expectancy manipulations like this have also been show to work for pain, blood pressure and nausea reduction as well as increasing the effect of placebo medications.

One of the most common motivations for sharing content on social media is that people want to increase their personal reputations. As marketers we can take advantage of this, by increasing the expectation that sharing our content will do wonders for our audience’s reputation. One example would be retelling stories of how other people who’ve shared your content got more followers or Facebook friends.

4. Authority

Stage hypnotists work hard to establish an image of authority or “prestige and faith.” They rely on their audience’s belief (and expectations) that they are gifted hypnotists who always get results. They are also very quick to eliminate non-responsive subjects who would erode their effective image.

Memetics researcher Francis Heylighen has pointed out that for an idea to spread it has to come from a source that is authoritative in some regard, so did WWII rumor-weapons experts.

In social media we should work to always appear authoritative, without saying so much our self often. Subtle indications of social proof like high subscriber or follower counts can help.

5. Psychological Barriers

Stage and clinical hypnotists engage typically have a speech they give to their subjects prior to hypnosis called a “preinduction talk.” The idea of the talk is to establish rapport, remove the fears, about hypnosis, and establish favorable expectations.

Developing rapport with your audience as a marketer is generally a long-term strategy, but the more you can align your own interests and motivations with your audience the better. To make your audience identify with you, you need to make it clear that you understand their problems and desires. It is also useful to ingratiate yourself with your audience by remaining humble and frequently commenting on their intelligence. Remarks like “you guys are smarter than I am, so I need your help,” satisfy both the identification and the ingratiation demands.

Our readers understand that every piece of content they share in social media will be viewable by their friends. If you’re asking them share something they might be embarrassed by, do your best to anticipate their social fears and assuage them before you ask them to share.

6. Direct Suggestions

In their 1956 book on hypnosis, Charles Edward Cooke and A.E. Van Vogt discuss how to structure therapeutic suggestions. They give three “rules” that can be applied to social media calls-to-action: “Be Positive,” “Be Specific,” and “Be Detailed.”

In explaining how to alleviate phobias through hypnosis, they explain that by saying “you are not afraid” you are creating a large mental image of “fear” with a small label “not.” Negation requires higher level mental processing to understand, so avoid calls-to-action like “don’t hesitate to ReTweet,” state everything in the positive form.

They also direct the hypnosis operator to be as specific and detailed as possible. For social media calls-to-action this means that we should say things like “ReTweet this article by clicking on this link.” Avoid vague calls to “share” content, describe the action you want your reader to take as specifically as possible.

7. Repetition



Most hypnotic subjects reach deeper levels of trance each time they are inducted by a practitioner and the suggestions they are given likewise increase in power through repetition.

As marketers, not only can we enhance the power of our calls-to-action by repeating them more than once in a single piece of content, but we can also build on their effectiveness across touches with our audience.


What are your thoughts.
Please let us know your comments.

Regards,
Daniele.

Thursday, July 22, 2010

12 Ways to Market Your Event with Social Media


There doesn't seem to be much written about putting events together through social media marketing platforms. But here's a nice piece that I saw recently from Rich Brooks that covers off all the main platforms such as Linked In Twitter and Facebook. Enjoy.
Whether you’re planning a real-world event (like a conference, tweetup or political gathering) or a virtual event (like a webinar or teleclass), social media can be an inexpensive, cost-effective way to build buzz, fill seats, and turn a one-off gathering into a recurring event.

The trick is to know which social media tools to use and when to use them. This article contains 12 useful social media tips designed to help your events shine.

Before Your Event

The first step is to make people aware of your event, to mark it on their calendar, and to

register. Here’s the game plan:

#1: Market Your Event through Twitter

There are many ways in which you can use Twitter to raise awareness. Many conferences and events have their own hashtags, such as #smss10 or #metweetup. There’s no magic to creating one—just start using a hashtags in all your related tweets and encourage other people to do the same when talking about your event.

To encourage people to tweet out your hashtag and spread the word, sweeten the deal with a free pass, door prize or other giveaway for one lucky hashtag-er.

If your event is large enough, give it its own Twitter account such as @Blogworld or @socialmediaFTW, which serves as a customer service “hotline” and adds credibility to the event.

Mix up your event tweets by varying the message.



Mix up your event tweets by varying the message.

Constantly tweeting that your event is coming will annoy some of your followers, so mix it up: use tweets to announce new sponsors, speakers, an open bar, or to ask questions that might help shape the event.

Finally, ask for people to share your event with the simple phrase, “Please RT!” You’ll be amazed at the results. Just don’t overdo it; you don’t want to look desperate, do you?

Be sure to check out Cindy King’s post How to Use Twitter Events to Grow Your Network for more ideas.

#2: Market Your Event through Facebook

Certainly you can update your status with news of your event, but don’t overlook Facebook Events, which Facebook guru Mari Smith calls “one of the most powerful tools on the platform.”

A page for your event attracts fans.

I’ve found success by first creating a page for the event, and then creating a “Facebook Event” from that. This is especially helpful if you have a recurring event, such as an annual conference or a tweetup, as it helps build a fan base over time.



A page for your event attracts fans.

Other benefits of creating a Facebook page include:

You can add a “Like Box” to your website, blog or other web presence to promote your clambake.

You can invite fans as well as friends to the March on Washington.

You can take out targeted Facebook ads to reach people outside your network who would be interested in your Save the Whales Sit-In.

Mari Smith delves deeper in her post, 10 Tips for Creating Buzz with Facebook Events.

#3: Market Your Event through LinkedIn

Promote business functions with LinkedIn Events to reach your professional network. As Lewis Howes points out in his excellent post, Top 5 Ways to Market Your Business with LinkedIn, “once someone RSVPs to your event, it shows up on the home profile of everyone that person is connected to, spreading the message for you.”

It’s simple and straightforward to create an event on LinkedIn. Once you’ve completed that task, it’s just as easy to invite up to 50 people from your LinkedIn network. It also shows up in the events search.

#4: Market Your Event through Your Blog

Whether through an existing blog or a blog created specifically for your gathering, be sure to create posts announcing the event, calls for presenters, and sponsorship opportunities. Follow up with guest posts from presenters who should welcome the opportunity to reach a wider audience (and steal people who might have attended competing events!).

#5: Other Places to Market Online

There are plenty of online calendars, and you should list your event in any that seem appropriate.

Local papers, TV channels and radio stations’ websites often host a calendar of events that offer free postings. Tweetvite is a site for promoting and learning about tweetups, and Eventful is one of many sites where you can list all types of gatherings.

#6: Event Marketing and Registration Tools

There’s no need to reinvent the wheel when handling online registration for your event. Eventbrite is a highly popular tool for the social media crowd, and Constant Contact, the popular email marketing company, has recently entered the market with their own competing product.

With these tools you can create and market your event, and even collect payments with registration. Registration forms appear on the event marketing company’s site and can be embedded into your website or blog.

Sharing tools let attendees post to Facebook and Twitter, which builds buzz and generates more registrations.

During Your Event

Just because your event has started doesn’t mean the marketing has ended! If you’re promoting an all-day affair like a boat show or arts in the park, people will be milling in and out all day. Keep the excitement and foot traffic high by leveraging social media well into the night.

#7: Foursquare and Gowalla



Events on Foursquare will encourage attendees to share.

It costs nothing to create an event in Foursquare or Gowalla, and attendees who are hip to location-based apps will want to check in to your event for the extra points!

Since many people link their Foursquare and Gowalla activity to Twitter and Facebook, check-ins reach well beyond early adopters of location-based apps.

Events on Foursquare will encourage attendees to share.

You can greatly increase the number of check-ins by adding signs and table-top displays reminding people to check in, and even sweeten the deal with a giveaway or random drawing.

#8: Use Those Hashtags!



Hashtags make your event more findable, searchable and memorable.

People will tweet out memorable lines from your event, so make sure everyone knows the Twitter hashtag: put it in your literature, on name tags, and announce it during your keynote.

Hashtags make your event more findable, searchable and memorable.

For more on how to leverage hashtags, be sure to read Adam Vincenzini’s post Live Events Need Twitter #Hashtags ‘Built-In’ Not ‘Bolted-On’.

#9: Live Blogging

If you’re putting on a conference, it might be worthwhile to have someone “live blog” the sessions. Instead of just taking notes, have them take notes straight into a blog post and publish it as soon as the session ends.

#10: A Picture Says a Thousand Words

Although Twitpics and iPhone photos are great and shareable, hire a photographer for the day. If you can’t afford one, consider an in-kind trade of a free pass. Make sure you come to an agreement on who owns the photos and how they can be used online to promote this and future events.

#11: Thoughts on Video

There are so many ways to use video at your event: quick interviews with attendees and speakers on Flip cams, recorded sessions, or live streaming the event with UStream.tv.

#12: After Your Event

After the glow of a successful comic book convention, bean supper or Tri for a Cure fades, it’s time to get back to work.

Create a blog post of your reflections on how the event went, what you learned, and even how the next one could rock even harder. Ask for feedback and suggestions in the comments field. Post something similar to your Facebook page and encourage fans and friends to leave comments there as well.

Upload your photos to Flickr and other photo sharing sites and be sure to give them appropriate titles, descriptions and tags. Use the Creative Commons license to let them be shared as far and wide as possible.

After you’ve finished uploading your photos to Facebook be sure to tag everyone you know and ask them to “fill in the blanks” by tagging anyone else. This can have a viral effect as people love seeing photos of themselves and their friends, driving them all back to your Facebook page.

Post video to YouTube, Facebook and other video sharing sites. Ask your presenters to share their slides on Slideshare, again with appropriate tags, titles and links.

Wrapping Up

Undoubtedly, there are more sites and techniques to promote your event through social media. What platforms do you use, what techniques have proven especially effective, and how did you generate excitement and fill the seats at your last event?

Friday, July 2, 2010

Dan Zarrella's Data Shows That On Facebook, Sex Indeed Sells

Recently I read a great post by Dan Zarrella from:  http://danzarrella.com/data-shows-on-facebook-sex-sells.html#
I personally found very interesting and I think should be helpful in terms of writing content for Facebook as a key driver for likely sharing by people who see it.


As promised here’s another post in my Facebook sharing data series.This time, I applied the two linguistic algorithms (RID and LIWC) that power TweetPsych to my Facebook sharing data set and found an interesting, if not entirely surprising phenomenon.